Service Guy: Well, it looks like one of your blah, blahs has gone out, but the good news is that it's under warranty, so it won't cost you anything.
Me: Even though we bought it used?
SG: Yes. We were the last ones to service this oven back in 1995, and it's got a five year warranty, so you're all set.
Me: Uhhhhh. . . huh? Well, okay.
I am easily confused by service people and mechanics. The second someone starts talking to me about something that needs to be fixed, I feel like someone's cast a confundus charm on me. My mind becomes very muddled. Not because I am a woman, but because I don't care about that stuff. And because daltonboy always takes care of everything. Because he's a man.
SG: We'll order the part and get you all taken care of. It should be about a week, as long as it's not back ordered.
Me: Awesome!
The next day.
SG: Your part is back ordered, so it will be a couple of weeks. We'll let you know.
Me: Awesome!
Here's the part where I should have said, "Dude. It's been fifteen years since 1995. Not five. So how much is the part going to cost?" But I didn't say that, because my brain was foggy. I secretly hoped daltonboy might call them, since he knew what the part actually was, and what it actually did. He did not, partly because he has a full time job. Whatever.
So today (a month later) they came to replace the part, and when the oven was all working again, I was presented with a (not entirely unexpected) bill for $300. You have to admit, it's a shrewd way to do business.
2 comments:
$300?! That's all we paid for our brand new oven! Silly, silly repair-man-who-isn't-aware-of-what-year-it-is...
Yeah, I know. I should point out that it's a very nice oven, and I'd rather pay for it to be fixed than buy a new one, but still.
I think daltonboy is on the case now that I've botched everything. He will be placing a strongly-worded phone call. Or maybe just a phone call.
Also, the repair guy totally reminded me of that sweet Matthew Cuthbert from Anne of Green Gables, so I could hardly argue with him, even if my brain hadn't been fuzzy.
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